AISTech


AISTech 2020 Frequently Asked Questions

With regret, AISTech 2020 — The Iron & Steel Technology Conference and Exposition has been canceled. 
We hope to see you 3–6 May 2021 in Nashville, Tenn., USA, for AISTech 2021.

updated 10 July 2020

Registration | Housing | Technical Conference | Exposition |
AwardsStudentsAIST Foundation Golf Classic


1. Registration - Back to top

i.

 

Why was AISTech 2020 canceled?

After extensive consultation in recent weeks with governing authorities and the AIST Board of Directors, and with due regard to the safety and health of our members, exhibitors, attendees and staff, AIST is obligated to cancel AISTech 2020 — The Iron & Steel Technology Conference and Exposition as scheduled for 31 August–3 September in Cleveland, Ohio, USA. 

AISTech represents one of the world’s largest in-person learning platforms for iron and steel technology. It is also a networking catalyst whereby many companies, large and small, generate the business that drives the steel economy. While we may be disheartened by the decision, the rationale for canceling the event is sound in light of the pervasive COVID-19 pandemic and the many unique in-person programs that define AISTech. As an industry, Safety First shall always prevail.

ii.

 

What happens to my AISTech registration? Can I get a refund?

All AISTech 2020 participants will have the option to receive a full refund or transfer payments to AISTech 2021.

Further information about refunds and hotel reservations will also be emailed directly to you. Attendees who do not respond by 12 August 2020 will have their registration fees automatically transferred to AISTech 2021.

If you change your mind later, please contact us at your convenience and we will be happy to refund your registration at that time. Refunds for AISTech 2021 will be available up to 15 April 2021. 

For additional assistance with refunds, please send an email to registration@aist.org or call us at +1.724.814.3000, extension 1.

iii.

 

When can I expect my refund?
AIST will process any refunds as quickly as possible. Your registration will be refunded in the original form of payment. Please allow us up to 60 days to process your refund as we are experiencing delays due to the current work restrictions associated with COVID-19. 

Please contact registration@aist.org for additional information or call us at +1.724.814.3000, extension 1.

iv.

 

Can I use my AISTech 2020 registration fee for other AISTech events or AIST membership?

AISTech registration credits are not transferable to other AIST events or purchases. You may request a full refund through 12 August 2020.

v.

 

 I renewed my AIST membership with my registration, will that be refunded?

AIST membership is independent from AISTech registration and is not refundable. Your membership has already been processed and you should already be receiving your member benefits. Thank you for renewing your membership!

viii.

 

When will registration information be available for AISTech 2021?

Registration and housing will open 1 December 2020 for AISTech 2021.


2. Housing - Back to top

i.

 

What happens to my hotel reservation?

All hotel reservations made through the official AISTech Housing Bureau (Destination Cleveland) will be canceled automatically. You will receive an email acknowledgment(s) for the cancellation.

If you made your reservation directly with a hotel or through another method (i.e., Priceline, Hotels.com, travel agent), you will need to cancel your reservation directly. 

ii.

 

When will hotel information be available for AISTech 2021?

Registration and housing for AISTech 2021 will open on 1 December 2020.


3. Technical Conference - Back to top

i.

 

Why was AISTech 2020 canceled?

After extensive consultation in recent weeks with governing authorities and the AIST Board of Directors, and with due regard to the safety and health of our members, exhibitors, attendees and staff, AIST is obligated to cancel AISTech 2020 — The Iron & Steel Technology Conference and Exposition as scheduled for 31 August–3 September in Cleveland, Ohio, USA. 

AISTech represents one of the world’s largest in-person learning platforms for iron and steel technology. It is also a networking catalyst whereby many companies, large and small, generate the business that drives the steel economy. While we may be disheartened by the decision, the rationale for canceling the event is sound in light of the pervasive COVID-19 pandemic and the many unique in-person programs that define AISTech. As an industry, Safety First shall always prevail.

ii.

 

Will my registration fee be refunded?

All AISTech 2020 participants will have the option to receive a full refund or transfer payments to AISTech 2021.

Further information about refunds and hotel reservations will also be emailed directly to you. Attendees who do not respond by 12 August 2020 will have their registration fees automatically transferred to AISTech 2021.

For additional assistance with refunds, please send an email to registration@aist.org or call us at +1.724.814.3000, extension 1.

iii.

 

What happens to my paper that was scheduled in the AISTech2020 technical program?

We will send out additional communication directly to authors regarding paper submissions for the AISTech2020 technical program.

iv.

 

When can I submit my abstract to be considered for AISTech 2021?

The AISTech 2021 online abstract submittal link will open on 1 August 2020. The deadline is 30 September 2020. Please visit AISTech.org to submit your abstract after 1 August. You can view a complete list of topics for AISTech 2021 here.


4. Exposition - Back to top

i.

 

Why was AISTech 2020 canceled?

After extensive consultation in recent weeks with governing authorities and the AIST Board of Directors, and with due regard to the safety and health of our members, exhibitors, attendees and staff, AIST is obligated to cancel AISTech 2020 — The Iron & Steel Technology Conference and Exposition as scheduled for 31 August–3 September in Cleveland, Ohio, USA. 

AISTech represents one of the world’s largest in-person learning platforms for iron and steel technology. It is also a networking catalyst whereby many companies, large and small, generate the business that drives the steel economy. While we may be disheartened by the decision, the rationale for canceling the event is sound in light of the pervasive COVID-19 pandemic and the many unique in-person programs that define AISTech. As an industry, Safety First shall always prevail.

ii.

 

Will my exhibit booth fees be refunded?

All exhibiting companies and sponsors will be provided the option to receive a full refund or to transfer any payments to AISTech 2021, scheduled for 3–6 May 2021 in Nashville, Tenn., USA.

Exhibitors can request a refund or transfer by submitting the AISTech 2020 Exhibitor Form.

iii.

 

How will my exhibit booth refund be processed?

All refunds will be issued after 8 July 2020 and will be in the form of a check payable to the exhibiting company.

iv.

 

When can I expect my refund?

Please allow us up to 60 days to process your refund as we are experiencing delays due to the current work restrictions associated with COVID-19. 

Please contact sales@aist.org for additional information or call us at +1.724.814.3000, extension 2.

v.

 

 When can I select my booth space for AISTech 2021?

The AIST Sales Team will communicate the schedule for selecting space at AISTech 2021 to all companies with an existing relationship with AIST. Please contact your AIST Sales Representative if you have questions.

Companies that have not exhibited or advertised with AIST in the past should contact the AIST Sales Team to inquire about the AISTech booth selection process by emailing sales@aist.org, or calling +1.724.814.3000, ext. 2.

vi.

 

Will my ancillary fees to AIST’s official show contractors be refunded?

All items ordered via Fern’s OneView portal will be automatically refunded. If you have additional questions regarding these fees, please contact Fern directly at +1.614.253.1500.

All Lead Retrieval orders through Convention Data Services (CDS) will be automatically refunded, minus processing fees. CDS is experiencing a high volume of refunds due to many event cancelations, so please be patient as it may take up to two months for you to receive your refund.

All audio-visual orders through CCR Solutions have been cancelled. There are no penalties or fees for the cancellation.

Electric orders placed through Edlen have been refunded to the credit card that was on file. In instances where the credit card had expired, a check will be issued.

The Huntingon Convention Center of Cleveland will refund money that was paid for IT and booth cleaning within the next 30 days. 

vii.

 

I purchased Rainprotection insurance; will this policy be refunded or transferred to AISTech 2021?

AISTech Rainprotection insurance purchased will be transferred automatically to AISTech 2021 and you will receive an email acknowledgment(s) with revised certificates in the coming weeks. If you need to cancel your insurance policy with Rainprotection, please reply to the email received by Rainprotection accordingly. 


5. Awards- Back to top

i.

 

When will the AISTech 2020 awards be presented?

AIST remains committed to recognizing the achievements of our respected award recipients in the context of a public venue with your industry peers, and we ask for your continued patience as we determine the appropriate format


6. Students - Back to top

i.

 

What happens to my student registration?

All student registrations will automatically be refunded. Student registrations will not be transferred to AISTech 2021.

AIST will process any refunds as quickly as possible. Please allow up to sixty days as we may experience delays in processing due to the current work restrictions associated with COVID-19.


7. AIST Foundation Golf Classic - Back to top

i. 

 

What happens to my AIST Foundation Golf Classic registration fee, or Event Sponsorship fee?

There are three options for golfers and sponsors:

  1. Golfers and sponsors who have paid may request a refund. Refunds for golf fees and sponsorships should be requested via email by 12 August 2020. Refund requests for golf fees should be sent to registration@aist.org. Refund requests for sponsorships should be sent to Chris McKelvey (cmckelvey@aist.org).

  2. Golfers and sponsors who do not request a refund by 12 August 2020 will be automatically transferred to the 2021 AIST Foundation Golf Classic in Nashville, Tenn., USA, to be held in conjunction with AISTech 2021.

  3. Golfers and sponsors may designate their 2020 golf registration fee as a donation to the AIST Foundation by contacting Chris McKelvey (cmckelvey@aist.org).

ii.

 

If I choose to donate my Golf Classic registration fee or Sponsorship of the event, is it tax-deductible?

Yes, The AIST Foundation is a Pennsylvania-based 501(c)(3) non-profit corporation organized for charitable, education and scientific purposes. You will receive a receipt for your donation. Thank you for helping to ensure the iron and steel industry of tomorrow will have a sufficient number of qualified professionals.

Please contact Chris McKelvey (cmckelvey@aist.org) with any questions.   

iii.

 

When can I expect my refund?

AIST will process any refunds as quickly as possible. Please allow up to sixty days as we may experience delays in processing due to the current work restrictions associated with COVID-19. Please contact Chris McKelvey (cmckelvey@aist.org) or registration@aist.org for updates.